As leaders in the boiler industry we provide all types of services
utilizing boilers and pressure vessels to produce steam & hot
water in the most efficient manner.
ENERGY RESOURCES CORPORATION
Industrial Boilers Service & Repair | Low NOx Burners
4 ANSWERS TO QUESTIONS YOU SHOULD BE ASKING
Before you do business with any boiler company, be sure to ask them the following 4 questions to ensure that you don't have an unpleasant experience. The answers to these questions will instantly reveal your boiler company's operating philosophy and give you the information you need to make a truly informed decision.
Do you offer FREE consultations?
Am I going to get Nickeled and Dimed?
It’s critically important to get pre-engineered expert consultation before you make any upgrades or changes. If you don’t, you risk being overcharged or being sold something that you really didn’t need. Unfortunately, this is common in our industry, but the ERC guarantee ensures that our clients never get overcharged and also receive a FREE Expert Consultation.
Everybody knows what it feels like when you get nickeled and dimed. You know, you get your bill from your service company and there’s all these miscellaneous fees for things you know you shouldn’t get billed for. Again, part of the ERC guarantee is that we guarantee to never “nickel and dime” you. You’re going to know exactly what you get charged and it will always be fair and it will never be a surprise.
How Long do you take to respond to a service call?
Do you have any guarantees?
You need to make sure you are asking your vendor how long they take to respond to a service call. We get new customers all the time because their existing vendor just couldn’t be reached when they needed service on their boiler. At ERC we guarantee that we’ll have a technician respond to your service request in 90 minutes. This is what we mean when we say that we treat our customers like family. 90 minutes is remarkably quick and we’ll even respond that quickly if you call at 3 in the morning.
It’s critical that you check with your vendor and ask them if they have any guarantees? At ERC, our guarantee is so important that we’ve attached our name to it. It’s called the ERC guarantee and it includes the following: First, all local service calls will be responded to within 90 minutes (only longer if the location is far from our office). Second, we guarantee you will receive Expert Consultation for FREE. We also guarantee that you will not be “nickeled and dimed.” Also, we guarantee that you will always be informed of any rebates available to you (if applicable) — so we do the homework for you. And finally we guarantee that you are protected by certifying all of our employees with our exclusive Code of Ethics and Competency guide.
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Copyright Energy Resources Corporation, Fresno, California
2190 E. McKinley Ave.
Fresno, CA 93703
P: (559) 438-4383
F: (559) 438-4389
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